1show Frequently Asked Questions

Creating a 1show account is straightforward. Visit 1show.app and click the registration link, then fill in your mobile number or email address, create a secure password, and agree to the Terms and Conditions. You must be at least 21 years old — the minimum age required by PAGCOR for all casino-style gaming activities in the Philippines. After registration, complete KYC verification to unlock full deposit and withdrawal access.

1show requires a valid Philippine government-issued ID for KYC verification. Accepted documents include the PhilSys National ID, Passport, UMID, Driver's License, SSS ID, and Voter's ID. You will also need to submit a real-time selfie alongside your ID. The verification process usually takes between 1 and 24 hours on business days. Without completing KYC, withdrawals from your 1show account will remain restricted.

On the 1show login page, click the "Forgot Password" link below the password field. Enter the mobile number or email address associated with your account and you will receive a one-time password reset link or OTP via SMS or email within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message after 5 minutes, check your spam folder or contact 1show live support.

No. 1show strictly allows only one account per person, per household, and per device. Creating multiple accounts is a violation of our Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you accidentally created a duplicate account, please contact 1show support immediately so the issue can be resolved without penalty.

To permanently close your 1show account, contact our 24/7 live support team via live chat and submit a written account closure request. Before closing, make sure to withdraw any remaining balance — funds left in a closed account cannot be recovered after 90 days. If you are closing your account due to gambling-related concerns, consider activating a self-exclusion instead, which pauses access for a defined period while keeping your account and data intact.

To deposit via GCash on 1show, log in to your account and go to the Cashier or Deposit section. Select GCash as your payment method, enter the amount you wish to deposit (minimum ₱100), and you will be redirected to the GCash payment screen to authorize the transaction. Funds are credited to your 1show wallet instantly in most cases. Make sure your GCash account name matches your registered 1show name to avoid delays.

The minimum deposit on 1show is ₱100 for most payment methods including GCash, Maya, and GrabPay. For bank transfers via BPI, BDO, Metrobank, or UnionBank, the minimum is ₱500 due to bank processing thresholds. Cryptocurrency deposits via USDT TRC20 have a minimum equivalent to approximately ₱500. There are no maximum deposit limits for verified accounts, though very large deposits may trigger additional compliance review.

GCash withdrawals from 1show are typically processed within 15 to 60 minutes during regular business hours. During peak periods or weekends, processing may take up to 4 hours. The minimum withdrawal amount is ₱200 for GCash, and the maximum per single transaction is ₱50,000. Your withdrawal request must match the GCash account registered under your verified 1show name — third-party withdrawals are not permitted under any circumstances.

1show does not charge any platform-side withdrawal fees for standard transactions via GCash, Maya, or bank transfer. However, your bank or e-wallet provider may apply their own processing charges, particularly for BPI and BDO interbank transfers. Cryptocurrency withdrawals via USDT TRC20 are subject to network gas fees, which vary by blockchain congestion. Always check the final withdrawal amount displayed before confirming your request.

Bank transfer withdrawals to BPI, BDO, Metrobank, or UnionBank accounts typically take 1 to 3 business days to reflect in your bank account after 1show processes the request. Processing is handled during business hours, Monday to Friday. Requests submitted on weekends or Philippine public holidays are queued and processed on the next business day. For faster access to funds, GCash or Maya withdrawals are recommended over traditional bank transfers.

Bonus funds on 1show can only be withdrawn after meeting the applicable wagering requirements. For example, if you received a ₱500 welcome bonus with a 20x wagering requirement, you must wager a total of ₱10,000 in eligible games before the bonus converts to withdrawable cash. Wagering progress is tracked in real time in your account dashboard. Attempting to withdraw before completing requirements will forfeit the bonus balance.

1show offers a wide library of slot games from leading providers including JILI, PG Soft, Pragmatic Play, Spadegaming, and CQ9. Popular titles include JILI Money Coming, Fortune Gems, Super Ace, and Crazy777. Filipino players particularly enjoy JILI slots for their fast gameplay, Tagalog-friendly interfaces, and frequent bonus rounds. New slot titles are added to the 1show catalog regularly, and you can filter games by provider, RTP, or volatility.

All games on 1show use certified Random Number Generator (RNG) technology, which means every spin, card draw, or dice roll is completely random and independent of previous results. Game providers on the 1show platform are audited by third-party testing agencies such as BMM Testlabs and iTech Labs. RTP (Return to Player) percentages for each slot game are published in the game information panel, so you can always check before you play.

Yes, 1show is fully optimized for mobile play. The platform works on any modern smartphone or tablet browser — Android and iOS — without needing to download a separate app. Simply visit 1show.app on your mobile browser and log in to access all games including slots, live casino, bingo, keno, and sports betting. For the best mobile experience, use a stable WiFi or LTE connection and keep your browser updated to the latest version.

1show features live sabong streaming and betting through its HRG Live section, where Filipino players can watch and wager on cockfighting events in real time. Sabong betting on 1show follows standard Meron, Wala, and Draw markets. Events are streamed from licensed venues across the Philippines. Sabong is available exclusively to verified 1show account holders aged 21 and above, and all events comply with applicable Philippine gaming regulations.

1show offers a welcome bonus for new players upon their first qualifying deposit. The bonus is automatically credited to your account after your first deposit meets the minimum threshold. To claim it, simply register, complete KYC verification, and make your first deposit — no promo code is required. The exact bonus amount and wagering requirements are displayed on the Promotions page of your 1show account at the time of your registration.

Wagering requirements (also called rollover or turnover requirements) specify how many times you need to wager a bonus amount before it becomes withdrawable cash. On 1show, wagering requirements vary by promotion — typically ranging from 15x to 30x the bonus amount. For example, a ₱300 bonus with a 20x requirement means you need to place a total of ₱6,000 in eligible bets. Slots generally contribute 100% toward wagering, while live casino games may contribute less.

Yes, 1show operates a tiered loyalty program that rewards consistent players with points for every real-money wager placed on the platform. Points accumulate and can be redeemed for bonus credits, free spins, or cashback rewards. As you climb through loyalty tiers — from Bronze up to Diamond — you unlock additional perks such as higher withdrawal limits, dedicated account managers, exclusive tournament invitations, and priority support response times.

Yes, bonuses on 1show have expiry periods that vary by promotion. Most welcome and deposit bonuses must be wagered within 7 to 30 days of being credited to your account. Free spins typically expire within 3 to 7 days. If you do not meet the wagering requirements within the validity window, the bonus balance and any associated winnings are automatically forfeited. Always check the specific terms of each promotion in the Promotions section of your 1show account.

1show operates in compliance with applicable Philippine gaming regulations overseen by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR is the government body responsible for licensing and regulating online gaming operators serving Filipino players. 1show implements strict KYC verification, anti-money laundering protocols, and responsible gaming tools in line with PAGCOR requirements. Filipino players aged 21 and above can legally access 1show in accordance with these regulations.

The minimum age to create and use a 1show account is 21 years old. This follows the age restriction mandated by PAGCOR for all casino-style gaming activities in the Philippines. Age is verified during the KYC process using a valid government-issued ID. Any account found to belong to a player under 21 will be immediately suspended, and all balances will be forfeited. 1show does not make exceptions to this rule under any circumstances.

1show provides self-exclusion options directly within your Account Settings under the Responsible Gaming tab. You can choose exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once self-exclusion is activated, it cannot be reversed during the selected period — not even by contacting support. This is intentional and designed to protect you. If you need immediate help with problem gambling, you can also contact the NCMH crisis hotline at 1553 (toll-free in the Philippines).

Yes. 1show offers a full suite of responsible gaming limit tools accessible from your Account Settings. You can set daily, weekly, or monthly deposit limits, loss limits, and session time limits. Limits take effect immediately when set. Decreasing a limit is instant, but increasing one requires a mandatory 72-hour waiting period before the new higher limit activates — a deliberate safeguard to protect players from impulsive decisions.

1show offers 24/7 customer support via live chat directly on the website, with an average response time of just 3 to 5 minutes. Support agents are available in both English and Tagalog, making it easy for Filipino players to get help in their preferred language. You can also reach the support team by email at [email protected]. For account security issues or urgent concerns, live chat is the fastest channel to get a resolution.